Booking Information

Before You Book

An assessment is required (Fee $35 plus tax) when :

  • You are a brand new client.
  • You are a returning client, but haven’t had a treatment at this clinic for more than 24 months.
  • You are a person with prior electrolysis history.

Your treatment will not begin until an assessment is completed.

NOTE : A note from your primary care doctor or dermatologist is required to remove hair from a nevus (mole), or if you are diabetic and take insulin.

Late Arrivals

Should you arrive late for your appointment, your treatment will proceed as normal unless it is deemed there is insufficient time to continue. Regular fees will still apply regardless. Remember, rescheduling or cancelling appointments has a ripple effect (it leaves us unable to fill our appointment slots).

Booking Policy

Please note face masks are mandatory. Caldwell Place Clinic reserves the right to charge for treatments upfront. Payment upfront is required for all new patients and those with a history of cancellations. An initial assessment (and accompanying questionnaires) are required before starting treatment.

Cancellation Policy

You can cancel up to 48 hours before your appointment with no charge. Cancellations should be done through the online booking system (“View My Appointments”) or by telephone (902-462-3362). Sending an email or message on social media is not an acceptable cancellation notification.

Why Join Our Wait List?
  • Instant notification if an opening occurs.
  • Option to select up to 5 appointments at a time.
  • If you like the flexibility of coming at the last minute.
  • If you have difficulty with pre-booking appointments.
Progressive Accelerated Treatments

Appointments longer than 120 minutes per day are considered to be progressive accelerated treatments. Are you ready to begin this form of treatment, and are financially secure to proceed? Payment is required 21 days in advance, with a full refund up to 14 days before, and 50% refund up to 7 days before.

Text & Email Confirmations

We offer text and/or email appointment reminders. Please note that the precise timing of your treatments is essential in order to align with your hair growth cycle, and to achieve permanent results.

Health Insurance Coverage

Your health plan may offer full electrolysis coverage! Some health plans (such as Sun Life & Canada Life) offer full coverage for electrolysis, while some health insurance plans have “health spending accounts” (HSA’s) that offer partial or full coverage of all of our services. Be sure to inquire with your insurance provider.


Book Now

Ready to Book?

Your assessment includes a discussion of your client intake form, a treatment plan to suit your schedule and financial budget, and the information you need to make an informed decision.

The healthy and beautiful you is waiting
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