Booking Information


Before you Book

An Assessment is required (Fee $35 plus tax) when:

You are a New Client.
You are a Previous Client without treatments at this Clinic for more than a period of 24 months.
You are a Person with Prior Electrolysis history.

Your treatment will not begin until an Assessment is completed.

Booking Policy

Face mask is mandatory. 
Caldwell Place Clinic reserves the right to charge for treatments upfront.
Advanced payment for New Clients and Clients with history of No Show or Cancellations.
Assessment and All necessary Medical Notes before commencement of treatment.

Appointments longer than 120 minutes per day are considered Progressive Accelerated Treatments.

Cancellation Policy

Rescheduling or Canceling your appointment:
48 hours prior to your appointment.
Emails or direct message through social media are NOT accepted as a cancellation notification.
Make changes Online through Scheduling System on View My Appointments.
By telephone (time stamped) +1(902)462-3362 up to 48 hours before your appointment.

What happens if I do not Reschedule, Cancel or miss an appointment:
An invoice will be issued for any missed appointment.
Payment is required before the commencement of your next treatment.
History of missing appointments or numerous cancellations automatically generates Pre-Payment at time of booking.
Payment forms accepted to pay invoice are Cash, Cheque, Email Transfer, Visa/Debit, Credit Card.

Late Arrival

Should you arrive late for your appointment, your treatment will proceed unless it is deemed there is not sufficient time to continue, regular fee still applies regardless.

Why Join Our Wait list 

Instant notification if an opening occurs.
Option to take it now or not at all.
Option to select up to 5 appointments time.
Your preferred date or time is not available.
Availability to come at the last minute.
Difficulty with pre booking appointments.

Text and Email Confirmation

Receive Text and Email appointment reminders. 
Reschedule or cancel appointments instantly in “View My Appointments”.

Progressive Treatment Policy

Please consider carefully, are you well informed to begin this form of treatment, are you financially secure to proceed, have you looked forward and confident you can commit to the time management involved?

First series of Progressive Treatments: payment is due at time of this booking:

Follow up appointments required due to the precise timing of these treatments.

To secure your follow up appointments, full payment is required 21 days in advance.

Full refund for cancellations made within 48 hours of booking and at least 14 days before your appointment.

After that, 50% refund up to 7 days before your appointment.

No refund after that.

** Rescheduling or cancelling of appointments due to lack of funds or time management has a ripple effect. It leave us unable to fill our appointment time. Preparation and commitment and the precise timing of these treatments are required to see these treatments through to the end for you, for us and other clients seeking this service.

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Ready to Book?

The healthy and beautiful you is waiting

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